Lloyds Banking Group

Do Stevenson and Hornby hold a “Get out of Jail Free” card?

Nov 11, 2014

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by

Ray Perman

in Blog, Financial Conduct Authority, HBOS enquiry, Lloyds

I’m told the extremely tardy official report into the collapse of HBOS will be published early in the New Year and will contain criticism of the former chairman, Lord Stevenson, and chief executive, Andy Hornby. Whether it also imposes sanctions is another matter.
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Banks must try harder to provide true customer satisfaction.

Jan 27, 2014

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by

Ray Perman

in Bank governance, Blog

During a recent stay with friends in England I was appalled to see a cinema ad for Lloyds Bank, part of its £30 million “moments that matter” campaign which tries to imply that the bank has only its customers’ best interests at heart. How can the Advertising Standards Authority allow this so soon after the…
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Is there method in Lloyds madness?

Jan 14, 2013

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by

Ray Perman

in Blog, Lloyds

Bizarrely Lloyds Banking Group has bought back into one of the companies it sold when it unloaded the former HBOS integrated finance portfolio in a £480 million deal in 2010.
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